How to Order - Clown Embroidery

HOW TO ORDER . . .

1: SELECTION. Select the clothing category from the menu bar on the left hand side and displayed in our Online Brochure.

2: ARTWORK. Decide upon your artwork or design idea, and if you have the image available, you can email or post the a JPEG format or by post if you prefer. We will then quote you for any Design Origination costs that may be incurred. We will be pleased to advise you on the suitability of your design for Embroidery. We will not attempt to reproduce a design unless we believe it will result in a high quality Embroidery.

3: PRICE GUIDE. At this stage, we should be able to give you a Price Guide, based on quantity, timescale and artwork.

4: SAMPLES. We will be pleased to send you a sample of the garment you have selected so you can check out the quality and sizing. We invoice all samples and the charges are credited in full on return of the clothing in the original packaging and good condition within 14 days.

5: YOUR ORDER. You can place your order by Email, Fax or Telephone. We will then produce your Design Origination. This involves many hours of skilled labour to produce so we would not normally begin work on this until you have placed an order with us.

6: DESIGN APPROVAL. We will send you an Embroidered sample or an email Proof of the Design (prepared from your artwork) in the actual production colours, for your approval.

7: PRODUCTION. Once you have approved the Design and both parties agree, we will commence production.Our normal lead time is 7/10 working days and when the goods are ready they are sent on a next day Courier service. The goods will need to be signed for and it is important that someone is available at the delivery address to sign for them.

8: PAYMENT. Payment details will appear here shortly

9: RECOMMENDATIONS. We believe you will now be a satisfied customer and happy with our goods and service. If so we hope you will recommend us to your friends and colleagues. If for any reason at all you are not happy with our service please contact us and let us know. It is important to us that you are fully satisfied with all aspects of your dealings with us and feel completely happy to do further business with us in the future.

SELECTION HELP. If you need some help and advice selecting the right clothing, or require assistance in any area of your process, please do not hesitate to give us a call.

CALL

01246 230002

for a

no obligation

quote